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Kavery Medical Trust

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Privacy Policy

“We,” “Us,” and “Our” refer to Kavery Medical Trust (“Trust”). We are committed to safeguarding the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, process, store, and protect your personal information in compliance with applicable laws, including:

  • The Digital Personal Data Protection Act, 2023 (DPDPA),
  • The Information Technology Act, 2000 – Section 43A, and
  • The Information Technology (Reasonable Security Practices and Sensitive Personal Information) Rules, 2011.

This policy applies to all personal information collected and processed during the course of providing our services, both online (via https://www.kaverymedicaltrust.com/ ) and offline. The terms “You” or “Your” refer to visitors, applicants, donors, volunteers, beneficiaries, or any individual interacting with the Trust (“User”), and “We,” “Us,” and “Our” refer to Kavery Medical Trust.

Scope and Applicability

This Privacy Policy applies to:

  • Personal information collected when you visit our Trust, access our services, or interact with us through our website.
  • Data shared during registrations, enquiries, donations, volunteering, CSR initiatives, healthcare, educational, or other Trust-related activities.
  • Our compliance with applicable privacy laws ensures that we process personal and sensitive personal data with the highest standards of privacy and security.

Personal Information We Collect

We may collect the following categories of personal information, which are illustrative and not exhaustive:

  • Identity Information: Name, gender, date of birth, email address, contact number, and address.
  • Financial Information: Billing details, payment information, donation details, and transaction data.
  • Website and Technical Data: IP address, browser type, device information, and website usage through cookies.
  • Additional Information: Any information voluntarily provided during registrations, enquiries, feedback, or participation in Trust activities.

You are responsible for ensuring that the information provided by you is accurate and up to date. Please contact us if you identify any discrepancies or wish to discontinue the use of our services.

Legal Framework for Data Processing

We process your personal information in compliance with:

  • The Digital Personal Data Protection Act, 2023 (DPDPA):
    • Ensuring lawful, fair, and transparent processing of personal data.
    • Obtaining explicit consent wherever required.
  • The Information Technology Act, 2000 – Section 43A:
    • Implementing and maintaining reasonable security practices to protect sensitive personal information.
  • The Information Technology (Reasonable Security Practices and Sensitive Personal Information) Rules, 2011:
    • Processing sensitive personal information only with consent.
    • Following reasonable security practices including encryption, access controls, and regular security audits.

Purpose of Data Collection

Your personal information is used for the following purposes:

  • Responding to enquiries and processing registrations.
  • Managing donations, volunteering, healthcare, educational, and CSR initiatives.
  • Communicating updates, events, services, and activities.
  • Complying with legal, regulatory, audit, and reporting requirements.
  • Improving website functionality and user experience.
  • Using aggregated and anonymized information for research and operational insights.

Consent for Data Processing

By accessing our services or sharing your personal information, you consent to:

  • The collection, use, and processing of your personal information in accordance with this Privacy Policy.
  • The processing of sensitive personal information wherever required for Trust-related activities.

You may withdraw your consent at any time by contacting us.

Data Sharing and Transfers

We do not sell or rent your personal information. Data may be shared in the following circumstances:

  • With affiliated hospitals, educational institutions, and Trust entities for operational purposes.
  • With service providers such as IT, hosting, communication, and payment processing partners.
  • To comply with applicable laws, court orders, or regulatory authorities.
  • Cross-border transfers will only occur where permitted under applicable provisions of the DPDPA and with appropriate safeguards.

Data Security

We have adopted reasonable security practices and procedures, including:

  • Encryption of sensitive personal data.
  • Role-based access controls.
  • Regular security audits and vulnerability assessments.
  • Secure backups and disaster recovery mechanisms.

While we take every reasonable precaution, no electronic system is completely secure. We encourage you to safeguard your credentials and notify us of any suspected misuse.

Your Rights

You have the following rights regarding your personal data:

  • Access your personal data.
  • Request correction of inaccurate information.
  • Request deletion of your personal data, subject to applicable laws.
  • Request a copy of your data where applicable.
  • Withdraw your consent at any time.

Please contact our Grievance Officer to exercise these rights.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

  • Personal records are retained as required by applicable laws.
  • Financial and donation records are retained for audit and compliance purposes.

Once the applicable retention period expires, data is securely deleted or anonymized.

Use of Cookies

We use cookies and similar technologies to:

  • Improve website functionality.
  • Understand user behavior and enhance user experience.

You may disable cookies through your browser settings; however, some website features may not function properly.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Significant changes will be communicated where required by applicable law.

Contact and Grievance Redressal

If you have any questions, concerns, or complaints regarding this Privacy Policy or your personal data, please contact us:

Kavery Medical Trust
Website: https://www.kaverymedicaltrust.com/
Email: csr@kaverymedicaltrust.com